Job Title: Reception Desk/Security-3rd Shift (Part-Time; Every other Thursday, Friday, and Saturday)
FLSA: Non-Exempt
Reports To: Assistant Director of Adult Operations

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

SUMMARY:
The Union Gospel Mission Twin Cities is seeking to change lives with the Gospel within the community. The Naomi Reception/Security Desk 3rd shift position is to provide a range of receptionist, security and office support duties such as providing information, answering phones, directing calls, conducting bag checks, monitoring doors, alarms and security cameras to provide internal and external building security. Answering questions and performing data entry and various other duties as assigned.

DUTIES AND RESPONSIBILITIES:

• Answering phones, route calls, take messages, logs all incoming calls and provides general information using a professional and courteous manner; greets and directs visitors; answers routine inquiries; maintains log of inquiries as required; meets and directs customers as needed.
• Operates a personal computer to draft basic correspondence, enter data and print letters, labels, and/or other materials.
• Updates files, records and/or other documents as assigned.
• Replies to general information requests with the accurate information.
• Maintains accurate information on participates regarding curfew or rule infractions.
• Provides basic building and parking lot security.
• Performs other job-related tasks and duties as assigned.

MINIMUM JOB REQUIREMENTS:

• High School Diploma or General Education Degree (GED) plus six months or more of related experience or equivalent combination of training and experience.
• Willing to support UGM’s statement of Christian faith and appropriately share that faith and knowledge with residents and clients.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Records maintenance skills.
• Basic computer and data entry skills.
• Ability to effectively handle receptionist and security duties.
• Ability to operate basic office and copy equipment.
• Ability to understand and follow general instructions and procedures.
• Able to support UGM’s statement of Christian faith and appropriately share that faith and knowledge with residents and clients.
• Ability to effectively handle high-stress crisis and emergency situations.
• Committed to protecting confidential information and not inappropriately disclosing it.

WORKING CONDITIONS AND PHYSICAL EFFORT:

• Work is normally performed in a typical interior/office work environment in an eight-story hotel building.
• Occasionally required to lift and carry materials that may weigh up to 40 lbs.
• Standing and/or sitting for long periods are required.
• Must be able to occasionally walk up and down six flights of stairs.
• May occasionally have to handle stressful or emergency situations.

To apply send resume and cover letter to jobinfo@ugmtc.org or fax to 651-222-7968, Attention Human Resources.

REVISED DATE: 06/09